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CebuDoc offers 24/7 Hotline & Online Help for Coronavirus-related inquiries

How do we know that we have to go to the hospital? What if it’s just a normal cold? Do we go to the hospital? Or stay at home? Will they come to us? Do I have COVID-19?

So many questions are raised, especially now that there is a confirmed case of COVID-19 in Cebu. Well, no need to panic.

CebuDoc Group has made it easier and accessible for all of us. We should all stay at home because there is now no need to rush to the hospital for our inquiries on what to do and worries on possible symptoms.

CebuDoc has set up a 24-hour hotline and online help dedicated for COVID-19 inquiries. Their official Facebook page will be co-managed by a Healthcare Worker (HCW) who will reply to your chat messages, while the Hotline will be manned by Healthcare Workers too with the supervision of a Resident Doctor and Consultant on Duty.

You will also be briefed on privacy rights and consents, disclosed some necessary information and then be given instructions by HCW based on recommendations of the resident doctor or consultant on duty.

24/7 Hotlines:

  • 0961-525-5194 (Smart)
  • 0956-788-5071 (Globe)
  • 0931-059-8617 (Sun)
  • Facebook Page (for Chat messages)

On a step-by-step process, please see the details below.

What you should know about the Community Quarantine in Cebu City

Mayor Edgardo Labella places Cebu City under “community quarantine” from March 16 until April 14, 2020 to control the spread of the pandemic, the Novel Coronavirus Disease (COVID-19).

Though a lot of preventive measures have been imposed, placing the city under Community Quarantine is believed to be one of the best options for the government to protect the people.

With all these happenings, here are the Frequently Asked Questions (FAQs) about the Community Quarantine in Cebu:

• What is the difference between a Lockdown and Community Quarantine?

– During Lockdown, everyone is mandated to stay at home. The Government will be providing all their basic needs. Relief goods will also be brought to every house. Only one member per household is allowed to go out to buy food or personal necessities.

– On the other hand, during Community Quarantine, Everyone is allowed to go outside of their home, attend to their jobs. However, you are only allowed to do all these within your community.

• When did the Community Quarantine imposed?

– Mayor Edgardo Labella imposed the Community Quarantine period from March 16 at 11:59PM until April 14, 2020.

• What happens during a Community Quarantine?

– Community Quarantine restricts travelling in and out of Cebu City. This is done to control the spread of the pandemic.

– Classes in all levels are suspended and mass gatherings are also prohibited.

– Private establishments are encouraged to allow their employees to work from home during this period.

• Are malls and other commercial establishments still open during this period?

– Yes. Malls and other commercial establishments in Cebu are still allowed to operate, but are mandated to close at 8PM.

• Where can we buy our medicines if malls are already closed?

– Even though malls and other commercial establishments are mandated to shut down at 8PM, medical centers and pharmacies, or even health-care clinics are still allowed to operate beyond 8PM.

• Are we safe when we enter malls?

– Malls are advised to check their visitors’ body temperature and place hand sanitizers / alcohol for mall-goers’ usage.

• Until when will the suspension of classes last?

– Mayor Edgardo Labella extended the suspension of classes in both public and private institutions at all levels until April 14, 2020.

• Will government services be available during this period?

– According to Mayor Labella, government work is not disrupted despite the issuance of an executive order placing the entire city under “General Community Quarantine.”

– However, city government workers will only be reporting for work from 8AM to 6PM, Mondays to Thursdays.

• Can I still travel to Cebu?

– Seaports in the city were already closed for arriving passengers, except for the cargo deliveries of our essential goods.

• Will a curfew be implemented?

– Yes. A 9-hour curfew has already been implemented in the city from 8PM to 5AM.

• Will we still be able to buy our necessities?

– Yes. Personal necessities will still be accessible.

– However, Mayor Labella banned the sale of liquor during this period.

Though everyone is still allowed to leave their homes, everyone is also encouraged to just stay at home and keep themselves safe. Let us join together in praying for this pandemic to come to an end.

COVID-19 Cebu

As the threat of the Coronavirus 2019 or COVID-19 rises every day, the Cebu province has taken a proactive approach and is pulling all stops in protecting the island. Here’s everything you need to know about COVID-19 and its symptoms: https://sugbo.ph/2020/corona-virus-in-cebu/

With this, an Executive Order was issued for the implementation of the drastic but necessary measures to avoid the spread of the virus. For more information, head on to: https://sugbo.ph/2020/cebu-implements-drastic-measures/

If you are sick and think you have symptoms of COVID-19, seek medical attention, call the local Coronavirus Health Information Line for advice: 0922-397-2334 / 0943-568-3298 / (032) 402-3091 / (032) 402-1269.

Snow Patrol to live-stream free concert on March 20

Too bored at home? Well, here’s something to look forward this Friday.

After Coldplay’s Chris Martin and American singer-songwriter John Legend, many artists are holding online concerts as their way to lighten up everyone’s mood and influence their fans to stay at home.

Northern Irish-Scottish rock band Snow Patrol is set to live-stream a free concert via Instagram live on March 20, 2020 at 3AM (Philippine time).

Snow Patrol’s hit songs include: Chasing Cars, Run, Open Your Eyes, Called Out in the Dark, What If The Storm Ends, among others.

Don’t miss the online concert, LIVE on Snow Patrol’s Instagram: @snowpatrol. This happens on March 20, 2020 (Friday) at 3AM.

VECO, MECO, CEBECO announce payment extension of electricity bill in Cebu

The rise in the confirmed cases of COVID-19 virus has placed Cebu and most of the nation under community quarantine. It’s a restriction in the movement of people, in layman’s term, that is to stay at home as much as possible.

With this, Visayan Electric Co. (VECO), Mactan Electric Company (MECO) and Cebu Electric Cooperative, Inc. (CEBECO) are giving a 30-day payment extension for all bills that are due on March 15 to April 14, 2020.

VECO Hotlines

MECO Hotlines

  • (032) 340 2916
  • (032) 340 2917
  • (032) 340 2918

CEBECO Hotlines

  • CEBECO 1: 0917 659 8066
  • CEBECO II: (032) 434-8151
  • CEBECO III: (032) 467-8298

COVID-19

As the threat of the Coronavirus 2019 or COVID-19 rises every day, the Cebu province has taken a proactive approach and is pulling all stops in protecting the island. Here’s everything you need to know about COVID-19 and its symptoms: https://sugbo.ph/2020/corona-virus-in-cebu/

With this, an Executive Order was issued for the implementation of the drastic but necessary measures to avoid the spread of the virus. For more information, head on to: https://sugbo.ph/2020/cebu-implements-drastic-measures/

If you are sick and think you have symptoms of COVID-19, seek medical attention, call the local Coronavirus Health Information Line for advice: 0922-397-2334 / 0943-568-3298 / (032) 402-3091 / (032) 402-1269.

List of Catholic Churches with online masses in Cebu

In light of the pandemic coronavirus disease (COVID-19), public masses are suspended until further notice, but it does not mean the cancellation of Holy Masses.

Catholic churches in Cebu are expected to abide by the Catholic Bishops’ Conference of the Philippines (CBCP) Circular stipulating that they should continue to celebrate the Holy Eucharist (Missa Sine Populo) and Holy Week services even in the absence of a congregation.

Here’s the list of churches with their respective mass schedules and Facebook Live links.

Archdiocesan Shrine of Our Lady of Lourdes

  • DAILY: 6:30 am, 12:00 nn, 6:00 pm
  • SUNDAY: 6:30 am – Fr. Dan, 8:00 am – Fr. Joriz, 10:30 am – Fr. Randy, 3:00 pm – Fr. Keith, 6:00 pm – Fr. Arvin
  • FB page: facebook.com/LourdesShrineCebu

Archdiocesan Shrine of San Nicolas de Tolentino

Basilica Minore del Sto.Niño de Cebu

  • Mondays to Thursdays, Saturday 8:00 am
  • Fridays and Sunday 8:00 am & 3:00 pm
  • FB page: facebook.com/BMSNCebu

CCTN 47 (Televised Mass as well)

Cebu Metropolitan Cathedral

Nuestra Señora De Regla – Parish National Shrine

  • Weekdays – 5:30 pm
  • Saturday – 8:00 am Votive Mass
  • Sunday – 7:30 am (English), 10:15 am (Cebuano), and 1:30 pm (Tagalog)
  • Fb page: facebook.com/NSDRPNS

Our Lady of the Sacred Heart-Capitol Parish

Parroquia de Virgen de los Remedios

Sto. Niño de Cebu-Mactan Parish

Sto.Thomas de Villanueva Parish-Danao

Info from Cebu Archdiocesan Commission on Social Communication

ORATIO IMPERATA for COVID-19

COVID-19 Cebu

As the threat of the Coronavirus 2019 or COVID-19 rises every day, the Cebu province has taken a proactive approach and is pulling all stops in protecting the island. Here’s everything you need to know about COVID-19 and its symptoms: https://sugbo.ph/2020/corona-virus-in-cebu/

With this, an Executive Order was issued for the implementation of the drastic but necessary measures to avoid the spread of the virus. For more information, head on to: https://sugbo.ph/2020/cebu-implements-drastic-measures/

If you are sick and think you have symptoms of COVID-19, seek medical attention, call the local Coronavirus Health Information Line for advice: 0922-397-2334 / 0943-568-3298 / (032) 402-3091 / (032) 402-1269.

John Legend to host FREE Online Concert on March 18 amid COVID-19 outbreak

Here’s one news that will surely lighten up your mood as soon as you wake up.

American singer-songwriter John Legend announced that he will be going live for a free online concert on March 18 (Wednesday) at 4AM via Instagram live, from his home amid the COVID-19 outbreak.

This is also his way of influencing the public to stay at home and that “we’ll get through this together”.

“My friend Chris Martin did a lovely little concert from home today. I’ll be doing one (Tuesday) at (4 p.m. EST). See you soon. We’ll try to get through this together! #TogetherAtHome,” shared Legend on Twitter.

John Legend was inspired by Coldplay frontman Christ Martin who did an online concert on Instagram on Monday.

Don’t miss the online concert, LIVE on John Legend’s Instagram: @johnlegend. This happens on March 18, 2020 (Wednesday) at 4AM.

San Miguel Corp to produce FREE disinfectant alcohol amid COVID-19 spread

Disinfectant alcohol was the first one to go out of stock amid the spread of COVID-19. It is essential to the public, but most especially to the medical workers.

The global pandemic has caused panic but also generous actions from industry giants, like San Miguel Corporation (SMC).

As a way to help in the fight over COVID-19, SMC is planning to use their Ginebra San Miguel Inc. facility, a liquor production plant, to produce disinfectant alcohol for donation and distribution to communities, LGU’s and public hospitals.

“We have the means and the capability to produce this and make it available for free to LGUs and public hospitals,”

Ramon Ang – SMC President and COO

Awaiting the government clearance, they have already started producing the disinfectant alcohol and are now being used by the company employees.

“We are working on getting the necessary clearances from the relevant government agencies, to produce this for public use. We ask that they help expedite clearances,”

– Ramon Ang

SMC is planning to donate the alcohol in bulk, in 20-liter containers up to 1,000-liter tote tanks, which may be used to disinfect government, healthcare, and public facilities.

San Miguel stated that the alcohol being produced out of their liquor factory is made from fermented molasses.

Alibaba Founder Jack Ma & Manny Pacquiao donate 50,000 test kits for COVID-19 in the Philippines

Alibaba founder, Jack Ma, and “Ang Pambanasang Kamao”, Manny Pacquiao, have joined hands to help in the fight against COVID-19.

With fear and panic currently spreading in the Philippines, it is really nice to hear that help and consideration are also flooding in our country.

Senator Manny Pacquiao and Chinese billionaire Jack Ma have partnered and pledged to donate 50,000 test kits for the novel corona virus, COVID-19.

“We’re excited to announce the Jack Ma Foundation, in partnership with Pacquiao Foundation is pledging 50,000 test kits to combat COVID-19 in the Philippines,”

Manny Pacquiao said in an Instagram post.

The sad case found earlier that the Department of Health only has 2,000 COVID-19 testing kits may have spurred people to take action and help as much as they can. 

“With everything that’s happening around the world today, there is no better time to unite and do whatever we can to help each other,”

Pacquiao added.

Our country is under a state of public health emergency, as it is great that we are receiving a lot of help, we should all do our part and stay home, stay safe and stay informed.

SM Group to donate P100 million aid for COVID-19 kits and supplies

SM Group, one of the biggest companies here in the Philippines, has announced that it will be donating P100 million to government hospitals. They are focusing to aid in the efforts against the COVID-19 outbreak, starting with the frontliners of the said global crisis, the health workers.

 “To ensure the safety of medical frontliners, SM is bringing in personal protective equipment (PPE) – face masks, gowns, visors, hoods, gloves, and shoe covers, as well as urgent medical supplies to help government hospitals who badly need them,”

said SM Prime’s Hans Sy.

The provision of this aid will be extended to the Philippine General Hospital (PGH), whose medical staffs are first in the line in the fight against COVID-19. It will also help the Research Institute for Tropical Management (RITM) under the Department of Health (DOH) who performs diagnostic testing for COVID-19. RITM can now release confirmatory results within 24-48 hours of receiving samples.

“SM is bringing in personal protective equipment (PPE)—face masks, gowns, visors, hoods, gloves, and shoe covers, as well as urgent medical supplies to help government hospitals who badly need them,” Sy added.

Other SM aids:

  • UP Medical Foundation Inc,- Personal Protective Equipment (PPE) and medical supplies to be distributed  to hospitals.
  • Manila Healthtek Inc. – partner to distribute 20,000 tests for free to government hospitals once approved.

List of Tourist Attractions in Cebu that are temporarily closed due to COVID-19

STAY AT HOME — this is what the Department of Health (DOH) strongly advise the public to stop the spread of Corona Virus 2019 or COVID-19 as it continues to rise every day.

With this, most municipalities in Cebu have announced the closure of some tourist spots, establishments and resorts. For your easy reference, here is the list of attractions that are temporarily closed until further notice.

Oslob

  • Whale Shark Activity Area
  • Tumalog Falls
  • Sumilon Island

Badian

  • Kawasan Falls
  • Canyoneering

Tabuelan

  • Maravilla public beach
  • ALL public & private beach resorts in Tabuelan

As of this writing, the municipalities of Balamban, Dalaguete, Daanbantayan, Bantayan Island, San Remigio, and Alcoy have not yet announced the closure of popular tourist attractions in their area.

Major Attractions in Cebu

Meanwhile, here are the temporary operating hours and/or social distancing implementations of major attractions in Cebu:

Anjo World Theme Park

Temporarily CLOSED until further notice.

WaterWorld Cebu

WaterWorld Cebu recently announced the temporary CLOSURE of the whole park, starting on March 16 until further notice.

Cebu Safari and Adventure Park

Temporarily CLOSED until further notice.

Cebu Ocean Park

(UPDATED) Temporarily CLOSED until further notice.

COVID-19

As the threat of the Coronavirus 2019 or COVID-19 rises everyday, and with 98 confirmed cases (as of this writing) here in the Philippines, the Cebu province has taken a proactive approach and is pulling all stops in protecting the island. Here’s everything you need to know about COVID-19 and its symptoms: https://sugbo.ph/2020/corona-virus-in-cebu/

With this, an Executive Order was issued for the implementation of the drastic but necessary measures to avoid the spread of the virus. For more information, head on to: https://sugbo.ph/2020/cebu-implements-drastic-measures/

If you are sick and think you have symptoms of COVID-19, seek medical attention, call the local Coronavirus Health Information Line for advice: 0922-397-2334 / 0943-568-3298 / (032) 402-3091 / (032) 402-1269. OR, go directly to the nearest hospital or medical center or see a doctor and seek medical attention.