Here’s what you can expect at Ayala Center Cebu under GCQ

Now that the whole island of Cebu has been placed under general community quarantine (GCQ), some establishments have also been preparing to face our new normal. Ayala Center Cebu is one who is bringing its A-game in ensuring safety to the mall-goers.

Though Ayala Center Cebu ensures our safety, a purposeful shopping is still being encouraged. Only leave your homes when necessary.

Before they reopen their doors to welcome their patrons, Ayala Center Cebu has gone over and beyond to ensure the safety not only of the mall-goers, but also their merchants and frontliners.

Hence, following of these safety measures for the mall-goers must be adhered:

  • Mandatory wearing of face masks
  • Must present quarantine pass and valid ID (that shows the birth date) upon entry
  • Mandatory temperature check (37.5 degrees and up will be refused entry)
  • Use of sanitizing mats from the entrances as an entry protocol mandated by the IATF
  • Frequent handwashing in the restrooms is encouraged
  • Cashless transactions around the mall including parking are encouraged (using of GCash is recommended)
  • Use of automatic sanitizer dispenser is advised
  • Only 2 persons are allowed in the elevator (prioritizing the PWDs and pregnant women)
  • Foot markers are placed on the escalators to guide you on where to stand.

Ayala Center Cebu has also placed directional floor stickers and signages on the hallways and common areas to guide customers on the one-way traffic.

To ensure continuous operations and help in flattening the curve, let us do our part by adhering to the aforementioned guidelines.

While Ayala Center Cebu is making sure to implement these guidelines for us to follow, they are also doing their best to keep us safe from the scare of this pandemic.

Ayala Center Cebu makes sure to:

  • Let their merchant employees wear PPEs / face masks accordingly
  • Conduct regular cleaning and disinfection on common areas of the mall
  • Install hand sanitizers and alcohol around the mall premises
  • Use transaction boxes for merchant cashiers
  • Activate automatic doors for entrances and exits
  • Installation of contact-less thermal scanners on selected entrances is also taken into consideration
  • UV Sterilizers will be installed in selected escalators

However, while we are all elated about the mall’s opening, the establishment is also keen on following the government’s guidelines.

Enlisted below are the restrictions and limitations of mall amenities and services under GCQ:

  • Closure of play area and entertainment concepts
  • Closure of cinemas
  • Closure of chapel
  • Closure of some mall entrances and restrooms
  • Non-availability of their customer lounge
  • Valet parking services are suspended
  • Mall’s free Wi-Fi will be disabled
  • Digital mall directions will be disabled
  • Mall’s airconditioning units will be set to only 26-degree Celsius


For shoppers who want to order from the stores but don’t want to go inside, Ayala Center Cebu has installed pick-up stations (like a drive-thru) that will serve as a meeting place between the merchant and the customers.

How does it work?

  1. Customer and merchant must coordinate directly on the order and payment.
  2. Both parties should agree on the date and time to meet at the chosen station.
  3. Items will then be loaded directly into the customer’s car. Cashless payment is encouraged.

Pick-up stations:

  • 1&2 – near Breadtalk, Active Zone
  • 3&4 – near Laguna Garden, Biliran Road
  • 5&6 – near Torque Lounge, Cardinal Rosales

Stores Opening in June 1

These are the merchants opening on June 1, 2020 at Ayala Center Cebu:


  • New operating hours: 10AM to 7PM daily (essential stores may open earlier)
  • Contact number: (032) 888 3777
  • Social: Facebook Page
  • Location: Cardinal Rosales Ave, Cebu Business Park, Cebu City, 6000

For further announcements and latest schedules about Ayala Center Cebu and AyalaMalls Central Bloc, they have a Viber community for you to join:

Get the latest updates from Ayala Center Cebu & Ayala Malls Central Bloc 🧡Join our Viber community group by clicking on this link:

Posted by Ayala Malls on Tuesday, April 21, 2020


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Sarah Ladeza
Sarah Ladeza
"Cebu needs no Disneyland because it is already a wonderland."

Copywriter | Boholana

For advertising inquiries, kindly directly email at [email protected].


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