Here’s why you haven’t received your PhilSys National IDs yet

The delivery of the PhilSys IDs or National IDs has become a mystery unsolved for all Filipinos.

Photo from Philippine Statistics Authority

And this mystery has many causes like:

  • People who registered later got theirs earlier
  • People who registered together like family members didn’t receive it at the same time, and some, even up to this day, still haven’t received it

The Philippine Postal Corporation (Post Office) clarified these issues in the delivery of the said cards by saying that the problem is not with the Post Office. They said that they have stayed true to their mandate to deliver efficient, competitive, and on-time delivery of goods and services.

They answered the question on the “not received IDs” with:

ngayon, ang tanong, ang sabi [ay] hindi pa raw nila natatanggap ‘yung IDs nila dahil hindi pa namin nadedeliver


Roughly translated, they are saying that the people haven’t received their IDs because they haven’t delivered them yet.

They announced that they have delivered the PhilSys IDs turned over for dispatch to their intended recipients and further said that the Post Office has delivered more than 13.7 million PhilSys IDs nationwide. That is 94% of the 14.5 million ID cards turned over for dispatch as of June 30, 2022.

Photo from Cynthia A. Villar Facebook Page

To those six percent (6%) or 774,650 ID cards who haven’t received it, you can verify or check your PhilSys ID by following these steps.

  1. Check their website: post office website 
  2. Track your IDs.
  3. If the result is “not found”, Post office hasn’t received PhilSys ID yet so contact them through:
  4. Philippine Identification System Hotline 1388,
  5. Facebook Messenger
  6. Email: [email protected]
Photo from PhilPost Website

So the question is are you one of the lucky people who have you received your PhilSys ID already?

Also read

Marel Baluyos
Marel Baluyos
"Cebu is my always."

Chemical Engineer / Associate Editor | Bantayan Island, Cebu

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  1. 2022 pa ako nag fill up at may tracking ako. Hanggang ngayon di ko pa rin natatatanggap ang national id ko. Pag tina track ko naman sasabihin na not yet delivered or delivery failed tapos UNKNOWN REASON daw

  2. Nag registered ako noon March 2020. Na namatay na sa covid din yong akin😀😀😀. Only in the Philippines. Paano yong budget wala na. Iniihaw na nga mga nanunukulan.

  3. If you’re disappointed, pano na lang ako. I’ve registered sa Comelec Office namin sa bayan namin last June 2021, until now wala pa.

  4. Inyo na yan. Wala naman na kami paggagamitan niyan e. Ayaw man tanggapin sa BDO, ayaw namang i pang register sa GCash. Ano pa silbi niyan?

  5. Nagregister ako sa isa sa mga branches last December 2021. Hindi sa mga mall na parang stall lang itsura ng registration pero hanggang ngayon di ko pa rin narereceive yung ID ko. Samantalang yung mga nagregister sa mga stall lang ng mall nakuha agad in just months.

  6. I haven’t received my PhilID. I applied with my family on December 27, 2021, it’s been so long. I even anticipated it’s arrival after ‘six months’, but there’s none. I believed the paper. I’m very disappointed.

  7. They should make barangay Clearance valid as they produce way more faster. 😤
    I haven’t received my ID for 1 yr and 8 months already.

  8. I haven’t received my phylsis I’d also .I registered together with my kids and they all have their id’s but mine wasn’t delivered yet..

  9. Hello it’s Been 1 Year 5month still don’t have my national id I’ve already follow the procedure by doing so visit the website email them track number EVERYTHING IS USELESS NO RESPONSE TO THE EMAIL FB MESSAGES THEY ONLY GAVE AUTOGENERATED SYSTEM WHAT HASSLE

  10. I have not. As you said, went together with family to register, which we did at SM Seaside, but only two of us received the ID. A year later, old pops and me have yet to receive word of the outcome.


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