Philippine Airlines Cebu

Guide: How to rebook / reroute / refund my PAL flight?

With the outbreak of the novel coronavirus (CoVID-19), the first to be greatly affected is the airline industry. 

The containment of the CoVID-19 spread highly depends on the isolation and mobility reduction of the people. Thus everything has taken a halt. All travel plans were cancelled and every eye was in the airline companies for the advanced booked flights that are now impossible to take. 

Well, breath a sigh of relief for the flag bearer Philippine Airlines (PAL) has made it easier for you to get in touch with them online.

myPAL Request Hub

Rebook or refund your flights the easy way with myPAL Request Hub. You can contact them on your rebooking, travel vouchers and refunds in 3 easy steps:

  1. Fill up the form at
  2. Click SUBMIT.
  3. Receive the confirmation of your request via email in 3-5 business days.

myPAL Travel Voucher

If you are not sure, when this pandemic will end or when exactly will you be able to go then you need the myPAL Travel Voucher.

With this, you can now convert your unused ticket value for use on a later date, a new flight or even travel extras.

Unused ticket after your flight

Already missed your flight? Don’t despair. 

If your original flight date was on March 15-April 30 or affected by COVID-19 disruptions then you can still convert your unused ticket even after your flight. 

Click here to learn more:

For more information, visit

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IMPORTANT NOTE: The rates, contact details and other information indicated in this post are accurate from the time of writing but may change without's notice. Should you know the updated information, please message us on Facebook.

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About Marel Floreen Baluyos

Marel Floreen Baluyos
"Cebu is my always."

Chemical Engineer / Associate Editor | Bantayan Island, Cebu

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  1. Avatar

    Im trying to get my refund flight PR118 coming back to Canada but you cancelled 4 times so i bought another ticket form other airline .i have to come back home emergency please reply me.

  2. Avatar

    I been waiting my reply for my refund 4 times cancelled Manila to canada last cancelled may 17, 2020 ineed to bad to comeback in i buy onother ticket from other airline.March25 2020 my original flight to comeback PR 118 .

  3. Avatar
    Ofelio Aguinaldo

    When is PAL resume domestic flights from Laoag to Manila/Manila to Los Angeles. PAL rebooked me for 16 April but the pandemic was extended. Is PAL going to refund my rebooking fee because it wasn’t my choice?

  4. Avatar
    Josie Tacpal Regusante

    Does Philippine Airline had a direct flights from Manila to Logan Boston Massa USA

  5. Avatar

    Tell me evenements again and again the coronavirus

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