The days of lining up for hours to secure a birth, marriage, or death certificate may soon be over. In a move toward modernized public service, the Philippine Statistics Authority (PSA) has rolled out a new feature allowing Filipinos to view vital civil documents online.
The Big Shift to Digital
Earlier this June, National Statistician and Civil Registrar General Dennis Mapa announced the launch of the “Viewable Online” service through the PSA Serbilis website. With just a few clicks, individuals can now request digital copies of their birth, marriage, death, Certificate of No Marriage (CENOMAR), and Certificate of No Death (CENODEATH).
How the Service Works
Once a request is made at any PSA Civil Registry System (CRS) outlet, applicants receive a Web Access Information Slip containing a unique code. This code, valid for 60 days, lets them view the document online via the Serbilis portal.
The cost is ₱130 for birth, marriage, or death certificates and ₱185 for CENOMAR and CENODEATH. Unlike traditional requests, there’s no need for appointment booking, a significant relief for those who used to endure long waits.
From Digital to Print
Mapa likened the new service to the familiar Copy Issuance process but clarified that Viewable Online certificates are not printed on Security Paper. Instead, they serve as digital references for personal use, with an option to obtain official printed copies.
For those who still prefer paper documents, the PSA has also introduced “DocPrint.” By presenting proof of an online access code, users can get a printed copy of their certificate for ₱80 per copy. Like the online system, this too requires no prior appointment and is available at any CRS outlet nationwide.
Who Can Apply
The PSA emphasized that only the document owner, or the nearest kin in the case of deceased individuals, may make the request. Authorized representatives are not allowed.
A Step Toward Easier Access
Both services are part of the PSA’s Civil Registry System – Information Technology Project Phase II, designed to enhance the speed, accessibility, and efficiency of civil registration services.
With the Viewable Online and DocPrint services, the PSA is signaling a stronger commitment to digitization and public convenience. No longer do Filipinos need to waste entire days just to secure important records. Instead, access is now as simple as logging on, entering a code, and downloading what they need.
In an era where time is as valuable as money, this innovation is more than just a technical upgrade, it’s a promise of a smoother, faster, and more citizen-friendly public service.
How to view my psa to digital