Gcash Rolls out DoubleSafe, features security selfie scan

Scammers work hard, but Gcash works harder.

Gcash rolls out a new security feature called DoubleSafe. Gcash DoubleSafe prevents unauthorized transactions through a selfie scan and additional OTP.

The selfie scan is only for fully verified users. The new feature makes use of facial recognition. With this feature, users can only access their account on a new device by scanning the owner’s face. In addition, DoubleSafe only activates when you log in to a new device.

Meanwhile, the additional OTP is for non-verified users, where a one-time code will be sent to their phone numbers.

DoubleSafe ensures that you are the only one who has access to your account on any device. If you remember, Gcash only had two-factor authentication: a one-time PIN (OTP) and a Mobile PIN (MPIN).

The feature is available to limited users as of now. However, Gcash assures users that it will soon be readily available for all.

How to link your device with Gcash DoubleSafe

Linking your device with Gcash DoubleSafe is fairly simple. You just have to follow the steps below:

For Fully Verified Users:

1. Open your Gcash App and input your mobile number. Tap Next
2. Tap send Code
3. Enter OTP
4. Tap MPIN Login and enter your MPIN
5. Prepare for your selfie scan and tap next
6. Take your selfie scan.

Note: Make sure your selfie is clear and has no other people in the background. Users must also show their entire face and wear proper attire. To ensure a successful selfie, wait for the camera to finish scanning your face.

For Non-Verified Users:

1. Open your Gcash App and input your mobile number. Tap Next
2. Tap send Code
3. Enter OTP
4. Tap MPIN Login and enter your MPIN
5. Enter the OTP

This move by Gcash further elevates and strengthens their anti-scam campaigns. Gcash also reminds the public to be vigilant. Refrain from opening unfamiliar links, never share personal information, and always double-check before purchasing through Gcash.

Head to the Gcash Help Center via the app or click here to report scams and other suspicious activities. Open chat with Gigi and choose the option “I want to report a scam.”